Dear passengers,

Due to current situation caused by the COVID-19 prevetion and control measures, and starting with May 15th, 2020, when Romania switched from state of emergency to state of alert, ground passenger transportation services on INTERNATIONAL ROUTES to and from the following countries: Ukraine, Republic of Moldova, Spain, Italy, France, Switzerland, Germany, Austria, Belgium, UK and Northern Ireland, Netherlands and Turkey remain suspended until June 1st, 2020, with the posibility of being extended until June 15th, 2020, when the state of alert is to be terminated. 

MementoBUS' coach charters to and from Bulgaria and Greece will be operated starting with July 2020, as long as the respective countries are deciding to open the travel season in the pandemic conditions.

In case you booked a bus trip to and from one of the above mentioned countries and no MementoBUS or partner carrier's representative contacted you already, please check for the phone numbers on the travel voucher received via email and follow-up directly with them in case you are encountering a specific situation.

Moreover, since the activity of our partner carriers on DOMESTIC ROUTES was impacted by the limitations imposed by the state of alert unclear rules, our partner's domestic bus trips might be suspended until June 1st, 2020, with the possibility of being extended until June 15th, 2020, when the state of alert is to be terminated. In case you booked a domestic bus trip in Romania that should be operated between May 15th - June 15th, 2020, and no MementoBUS or partner carrier's representative contacted you already, please check for the phone numbers on the travel voucher received via email and follow-up with them to see if your bus trip would be operated or not.
 
For emergencies please contact us at +40720800284.

MementoBUS is advising you to follow the decisions concerning COVID-19 prevetion and control imposed by the local authorities. Wearing a protection face mask in transport hubs and vehicles is mandatory.

Thank you for your understading!

MementoBUS Team